Terms and Conditions

Terms & Conditions

Last Updated: 4 August 2026

Welcome to Uniquely You. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from our online store.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Definitions

In these Terms:

  • "Website" refers to the Uniquely You online store.

  • "We", "Us", "Our" refers to Uniquely You.

  • "Customer", "You", "Your" refers to any person accessing or using our website or purchasing products.

  • "Products" refers to all goods offered for sale on the website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate and complete.

3. Website Use

You agree to use this website only for lawful purposes.

You may not:

  • Use the website for fraudulent activities.

  • Attempt to gain unauthorised access to the website or its servers.

  • Upload viruses, malware or harmful software.

  • Interfere with the operation or security of the website.

  • Copy, reproduce or distribute website content without our written permission.

4. Product Information

We make every effort to ensure that product descriptions, photographs and pricing are accurate.

However:

  • Colours may vary slightly depending on your device.

  • Measurements may vary slightly.

  • Product images are for illustrative purposes.

  • We reserve the right to correct any errors, inaccuracies or omissions at any time.

5. Pricing

All prices displayed on the website are shown in South African Rand (ZAR).

Prices are subject to change without notice.

Unless otherwise stated, prices include VAT where applicable.

Delivery charges are calculated separately during checkout.

6. Orders

Submitting an order does not automatically constitute acceptance.

An order is only accepted once payment has been successfully received and you receive an order confirmation from us.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities purchased

  • Cancel orders where pricing errors occur

  • Cancel orders suspected of fraud or unlawful activity.

If payment has already been received for a cancelled order, a refund will be processed.

7. Payment

Payments are processed securely through trusted third-party payment providers.

We do not store your debit or credit card information.

Orders will only be processed once payment has been confirmed.

8. Delivery

Delivery times are estimates only.

While we aim to dispatch orders promptly, delays may occur due to circumstances beyond our control, including courier delays, weather, supplier delays or public holidays.

Risk in the products passes to you upon delivery.

Ownership of the products transfers only after full payment has been received.

9. Returns and Refunds

Returns are governed by our Returns & Refund Policy.

Where applicable under South African consumer legislation, customers may be entitled to repairs, replacements or refunds.

Certain products may not be eligible for return for hygiene, safety or other lawful reasons.

10. Promotions and Discounts

Promotions, discount codes and special offers:

  • Cannot be exchanged for cash.

  • May not be combined unless stated otherwise.

  • May be withdrawn or amended at any time.

  • May have expiry dates or other conditions.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Icons

  • Website layout

is the property of Uniquely You or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced or used without prior written permission.

12. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your password.

  • Restricting access to your account.

  • Ensuring your account information remains accurate.

You are responsible for all activity occurring under your account.

13. Limitation of Liability

To the maximum extent permitted by law, Uniquely You shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits

  • Loss of business opportunities

  • Data loss

  • Website interruptions

  • Technical failures beyond our control.

Nothing in these Terms limits any rights that cannot lawfully be excluded under South African law.

14. Product Availability

All products are subject to availability.

We reserve the right to:

  • Discontinue products

  • Limit stock quantities

  • Substitute packaging where appropriate

  • Cancel orders if stock becomes unavailable.

15. User Content

Where customers submit reviews, comments or other content, you grant us a non-exclusive, royalty-free licence to display such content on our website.

We reserve the right to remove content that is unlawful, offensive, misleading or inappropriate.

16. Privacy

Your personal information is processed in accordance with our Privacy Policy and applicable South African privacy legislation, including POPIA.

17. External Links

Our website may contain links to third-party websites.

We are not responsible for the content, security or privacy practices of those websites.

18. Indemnity

You agree to indemnify and hold harmless Uniquely You, its owners, employees and service providers against any claims, damages, liabilities or expenses arising from your misuse of the website or breach of these Terms.

19. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, power outages, internet failures, pandemics, governmental actions or other unforeseen events.

20. Changes to these Terms

We reserve the right to amend these Terms at any time.

Updated versions will be published on this page and become effective upon publication.

Continued use of the website constitutes acceptance of the revised Terms.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.

22. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and any other policies published on our website, constitute the entire agreement between you and Uniquely You regarding your use of the website.

24. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact details provided on our website.