Privacy Policy

Last Updated: 4 August 2026

Welcome to Uniquely You ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA") of South Africa.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Uniquely You is an online store based in South Africa that offers jewellery and related products.

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the contact details provided on our website.

2. Information We Collect

We may collect the following personal information:

Full name
Email address
Telephone or mobile number
Billing and delivery address
Payment information (payments are processed securely by third-party payment providers; we do not store your card details)
Order history
IP address
Browser and device information
Cookies and website usage information
Any information you voluntarily provide when contacting us.

3. How We Collect Information

We collect information when you:

Create an account
Place an order
Subscribe to our newsletter
Contact us via email or our contact form
Participate in promotions or competitions
Browse our website
Accept cookies.

4. How We Use Your Information

We use your information to:

Process and fulfil your orders
Deliver products
Process payments
Provide customer support
Communicate regarding your orders
Improve our products and services
Personalise your shopping experience
Prevent fraud and maintain website security
Send promotional emails or newsletters (only where you have consented or where permitted by law)
Comply with legal and regulatory obligations.

5. Legal Basis for Processing

We process your personal information:

To perform our contract with you when you place an order
To comply with legal obligations
With your consent where required
For our legitimate business interests, provided these do not override your rights.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

Payment service providers
Courier and delivery companies
Website hosting providers
Email marketing providers
IT support providers
Government or regulatory authorities where legally required.

All third parties are expected to protect your information and comply with applicable privacy laws.

7. International Transfers

Some of our service providers may store or process information outside South Africa.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that your information remains protected.

8. Cookies

Our website uses cookies to:

Remember your preferences
Improve website performance
Analyse visitor behaviour
Enhance your browsing experience
Support marketing and advertising efforts.

You may disable cookies in your browser settings; however, certain features of the website may not function correctly.

9. Marketing Communications

If you subscribe to our newsletter or promotional communications, you may receive updates regarding:

New products
Promotions
Special offers
News and announcements.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

10. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

Loss
Theft
Unauthorised access
Misuse
Alteration
Disclosure.

Despite our best efforts, no method of electronic transmission or storage is completely secure.

11. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain business records.

12. Your Rights

Under POPIA, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Object to certain processing
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

14. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

16. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact details provided on our website.

POPIA Compliance

Uniquely You is committed to complying with the Protection of Personal Information Act (POPIA) and respecting the privacy rights of all customers and website visitors.